Agility Solutions

Our Customized Solutions

Chat/Text/Email

Agility's Chat/Text/Email solutions enable real-time, multi-channel relationships with your customers. Our IT support group and cloud-based contact center technology pledges to stay ahead of the ever changing multi-media communications curve.

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Interactive Voice Response (IVR)

Agility's Interactive Voice Response (IVR) System is not an "out of the box" solution, but a system designed by thinking out of the box to provide you with a custom solution.

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Third Party Quality Assurance

Our Quality Assurance and Training Programs are designed to fit the particular needs of our clients on a program by program basis. We monitor agents daily providing real-time feedback for the progression of each associate.

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Inbound/Outbound

Agility provides Inbound and Outbound telemarketing solutions for business-to-consumer and business-to-business markets. These services are an ideal tool in improving communication with current customers, as well as acquiring new ones.

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Customer Care

Agility manages your customer relationships with an expertise in providing industry knowledge and excellent customer experiences. Our Client Services team is available 24/7/365.

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